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Create or manage an email account

A professional mailbox uses your business domain. Account creation and storage are limited by the purchased hosting package.

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A professional mailbox uses your business domain. Account creation and storage are limited by the purchased hosting package.

  1. 1. Check the domain and plan

    Confirm the domain is attached to the correct hosting account and that you have enough mailbox capacity. Buying a domain alone does not always provide email hosting.

  2. 2. Open Email Accounts

    From the cPanel Email group, select Email Accounts. Choose Create when available.

  3. 3. Set the mailbox address

    Select the intended domain, choose a mailbox name such as info or sales, and create a strong unique password or follow the provider's secure-password option.

  4. 4. Review quota and setup

    Select suitable storage within the package limits. Save, then use Check Email to access Webmail.

  5. 5. Test sending and receiving

    Send a message to an external address and reply. If delivery fails, check DNS mail routing, quota, authentication records and provider instructions before changing MX, SPF, DKIM or DMARC.

Planning a business service? Here is a relevant next step.

Compare business email plans →

Reference: official cPanel documentation (third-party product, linked for attribution). Source reference ↗